What do your customers ‘Really’ want?

The 4 Keys to Creating Lifetime Clients We are in the midst of a sales revolution. Customers’ needs and wants are changing rapidly. So what are they saying they really want from you? I’ve discovered from hundreds of 1-2-1 interviews with customers that there are several key behaviours and personality characteristics that senior decision makers …

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Discipline x Organisation = SPEED

Do you know the 1st Law of the Universe? Order. Our universe, displays extraordinary design from the  planets in perfect orbit to the pollution free recycling water system everything works in harmony. How about your business world? Does order reign here or are you constantly chasing your tail? One reason could be that IT’s pace …

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Don’t be a quotation Hamster!

Over the last three weeks I’ve had meetings with several Managing Directors and Sales Directors and a similar issue keeps coming up. “We have loads of inquiries coming in and our sales people and running to keep up with the quotations, but we are seeing a drop in project wins!” As the market becomes more …

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